Payment
Direct Bank Transfer
Bank Name : Public Bank
Account Name : Egenz Enterprise
Account number : 3187410720
Credit Card
Paypal OR Stripe
Refund
To be eligible for a return and refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our products are 100% guaranteed, however, if the products you have received is unsatisfactory, we will replace the product or refund all or part of your money after a review of your complaint has been completed.
Please check the contents of your order upon delivery because once the delivery note has been signed it is then assumed that your order has been fulfilled and a refund is less likely to be granted.
If you do have an issue with our products or services after delivery has been accepted please contact us within 24 hours.
Direct Bank Transfer
Bank Name : Public Bank
Account Name : Egenz Enterprise
Account number : 3187410720
Credit Card
Paypal OR Stripe
Refund
To be eligible for a return and refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our products are 100% guaranteed, however, if the products you have received is unsatisfactory, we will replace the product or refund all or part of your money after a review of your complaint has been completed.
Please check the contents of your order upon delivery because once the delivery note has been signed it is then assumed that your order has been fulfilled and a refund is less likely to be granted.
If you do have an issue with our products or services after delivery has been accepted please contact us within 24 hours.